Security Practices

Please review the information below regarding our current policies and practices, along with our Privacy Policy and Terms of Service. This is a living document and we will update it as our service evolves and industry practices change.

Transmission Security

All communications with Testspace cloud instances are encrypted using industry standard SSL and HTTPS. For email, our infrastructure supports TLS, a protocol that encrypts and delivers email securely between servers. The use of SSL is also supported and encouraged for integration with third-party systems.

Physical Security

Our servers are located in Amazon's AWS data centers. They've devoted an entire portion of their site to explaining their security measures, which you can find here: https://aws.amazon.com/compliance/

Employee Access

Our staff is trained and briefed to ensure that our security policy is executed thoroughly across all disciplines and teams, including customer service, our software development team as well as infrastructure operations. We regard the information you share within your Testspace service as private and confidential to your organization. We place strict controls over our employees’ access to internal data and are committed to ensuring that your data is never seen by anyone who should not see it.

While the operation of the Testspace service would not be possible unless there were some technical employees with sufficient system permissions to enable them to access and control software. This team is kept purposefully small and are prohibited from using these permissions to view customer data unless it is necessary to do so.

Credit Card Safety

When you sign up for a paid account on Testspace, we do not store any of your card information on our servers. It's handed off to https://stripe.com online billing.

If you have additional questions regarding data privacy, security or confidentiality, we’d be happy to answer them. Please write to support@testspace.com and we’ll respond as quickly as we can.